Business Intelligence

An international retailer asked us to take over their current BI system because the internal stakeholders had lost confidence in that system. Not only proved their BI system to be far too complex to use, it also contained a lot of erroneous data. As our client rightfully expected their BI system to provide them with dependable business essentials, a change was clearly needed

Many of our clients are looking for a better way to align day-to-day operations with their organization’s strategic goals. But even when long-term goals have been translated into clear operational objectives and KPI’s that reflect their business, clients still find it difficult to monitor and publicize performance metrics in order to encourage the organisation to act where necessary.

“We want an easy way to translate customer engagement data into a compelling story. We want to visualize our brand awareness.” That’s the request we got from one of our clients’ marketing communications department. Ideally, these visualizations should be apparent to anybody within the organization to see how customers engage with the company brand, as a means to help inspire customer focused innovation.

The goal of one of our clients is to promote tourism within a specific region. To help maximize room occupancy for the many businesses located in that region, our client needs a reliable stream of quality controlled and up-to-date data on room occupancy throughout the year. This stream of data can only be obtained by setting up a mutually beneficial cooperation with these local businesses…

Clients that are already working with a talented IT team get in touch with us because they are looking for a partner who has the expertise to translate business needs into a practical set of development-ready specifications, and who ensures the implementation of a solution that fits these needs. They need a partner that masters the languages of both business and IT.

Although one of our clients had an existing Business Intelligence implementation that had been in place for over two years, data exploration and visualization proved to be a real challenge. Our client’s BI struggles were not just about technology. The limited adoption level for the existing BI implementation within the organization turned out to be a second major threshold for effective deployment of a BI solution.